Expectations
At the completion of training, Taxis Drivers are expected to know;
- The releveant Road Transport (Public Passenger Services) Regulations 2002 and Canberra Elite' By-Laws.
- When to apply the various fares.
- How to handle the different methods of payment including account work and EFTPOS.
- The correct radio procedures on voice.
- Locations of taxi zones.
- Places of interest including accommodation, churches, clubs and regular pick up points in Woden, Belconnen, Tuggeranong, Gungahlin and the City.
- Shortest practical routes.
- Canberra's history and tourist attractions.
- Correct emergency procedures.
- Required standards for driver presentation and car care.
- The standards of customer service for passengers, WATs and courier work.
- The roles of Airport commissionaires and procedures for lost property.
- Procedures following accidents involving taxis.
Information for University Students to become a Taxi driver:
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Canberra Elite Taxis By-Laws:
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The following web address provides detail on the ACT Taxi (T) endorsement required by a driver.
http://www.tams.act.gov.au/move/public_transport/taxi_services_and_information
The following Links to websites which have information about the Taxi Service legislation and are provided as background information.
Taxi services are regulated under the:
Ancillary legislation also applicable: